No login link on the page you get to when you are not logged in and try to go to the app. Then click on sign up. Then click on login. Then click on login again. Then click on I was a customer before. Then click on login with github. Really?
What cookie controls do you have in place?
I have a bookmark to my Dashboard and between the cookies set by CircleCI and OAuth from bitbucket I do not have to deal with a re-auth every time I access the Dashboard.
has CircleCI posted anything publicly about whatās going on with the auth options?
As of sometime in the past few weeks, Iām finding (along with other members of my team) that my sessions expire quickly, like under 24 hours quickly, and there is zero feedback from the CircleCI UI when it happens. When I click a link to a job in GitHub, Iām presented with a blank page with the site navbar on the left, an endless loading spinner, and a dev console completely slammed with 401 errors. The first few times this happened, I assumed there was an outage, but eventually figured out I need to perform this song and dance:
- Click the āDonāt have an account? Sign upā button, because thereās no āI have an accountā button
- Click ālog inā button, which takes me to a second, different āsign upā page
- Click ālog inā button
- Click āSigned up for CircleCI with GitHub or Bitbucket before September 2023?ā button
- Click āLog in with GitHubā
- Find my way back to where I was because thereās either no &next param or it got lost 3 pages earlier
Step 4, from a UX perspective, is just confoundingāGoogling ācircleci github āseptember 2023āā only returns explicit mentions to this button. What is the significance of September 2023? Is there anything I can do to make this less painful?
Also noticing this weirdness with the mysterious login page that never gets me to where I need to go. Can you at least fix the buttons to take me to a regular login page easily? Iām clearly a return user or at least someone thatās checking on a job, so make my life easier.
See this related posting: Feedback on Recent Sign-In Session Management Change - #2 by narutox900