My builds are all blocked. Every time we kick off a job we get
This job has been blocked because no credits are available on your plan"
We had a credit card get cancelled, which caused this blocked at first. I then entered a new credit card’s details, but we are still seeing this problem.
We have had very high usage the last 2 months (over 1000 USD each month due to docker layer caching), which we just noticed as part of updating our credit card details. We have now turned off docker caching, but despite increasing the credit limit, we are still not able to unblock ourselves.
Our current plan is performance monthly.
I modified the credit amount under the Manage section in
“Change your monthly credit subscription by choosing the credit quantity that works for your team”
“Input an amount manually”
I’ve put enough in for 1,275,000 credits, which should be enough as under the Usage section, it reports I’ve used 1,018,964 credits this month.
I think I need to buy credits one time until the next billing cycle kicks in. It seems odd there is no way to increase credit limit or buy additional credits mid cycle.
TL;DR how do I buy credits, one time, this billing cycle. Or am I doing something wrong