CircleCi requesting for upgrade for no appearant reason

For some unkown reason, our old build that we have been using. began to have issues like so:

For no reason. nothing changed.
We’re using the Startup package, and we are paying via github.

There is no explanation.
There is no way to contact CircleCi.

The only way to solve this is to pay even tho we’re already paying.

Did anyone else encounter this issue?
do you know how to solve the problem?

Thanks in advance,

Hi @Blokh! I’m seeing some other reports of this coming in to our support team and we are investigating now. I will update as soon as I know more!

Any updates on this? We haven’t been able to deploy all day.