Is there a way to get help here?

I recently got this error “We did not run this pipeline because the project has been suspended. Please contact us if you think this is a mistake.” and thought that this may be due to me having a free account. So I paid for the first plan and still having the same issue.

I have a demo in 8 hours to promote for use as a ci system but your error is making it hard for me to present it as an option for ci.

Hi @lraninsaperium,

Sorry to hear you are running into issues with running builds. Could you open a support ticket on the following page, and mention your username/organization name? Following that we can take a look at your account.

Hi @lraninsaperium ,

My apologies, I can see your previously submitted ticket. I am looking into it now.


I have responded to your support ticket. Please take a look when you get a chance.

Thank you!

All good now. Thanks.