How to enable JIRA integration

Build Environment Running Tests
1

I see that CircleCI says it has JIRA integration, but the Atlassian add-on page for CircleCI doesn’t provide a download and redirects back to the CircleCI integrations URL. Is JIRA integration actually available? If so, is there some documentation on how to enable it?

Thanks in advance.

2

The current JIRA integration is in beta. You can access JIRA integration by joining CircleCI’s beta program (https://circleci.com/account/beta). Once you have joined the beta program, you can navigate to project settings and add your JIRA credentials (https://circleci.com/(gh or bb)/(org-name)/(repo-name)/edit#jira-integration)

3

Thanks Kunal. I have joined CircleCI’s beta program and I now have a “JIRA Integration” option in project settings (see attachment). However, I am having a two part issue. I am unable to add my JIRA credentials as you mentioned, I am asked to download the CircleCI JIRA add-on from the Atlassian Marketplace (see attachments) and I cannot find that addon. It brings me to the addon page, but there is no way to download it. Can you provide a download link or advise if I am doing something incorrect?

Thanks in advance.

4

5

Hi Kunal, just curious if you are able to assist me in getting access to the download link for that addon?

Thanks in advance.

6

@KunalJain any update on this? There does not appear to be an install button on the Atlassian Marketplace link for circleci

7

Sorry for the confusion. We actually rolled out JIRA connect integration which requires Atlassian marketplace approval. We are currently waiting for our plugin to get approved. I will update this thread as soon as we hear back from Atlassian.

Thank you so much for your patience.

8

Thanks Kunal.

9

Thank you so much for your patience.

CircleCI JIRA integration was approved by Atlassian. You can now install it from ‘https://(your_domain).atlassian.net/plugins/servlet/upm/marketplace/featured’ and paste the key under your project settings.

Please let me know if it works for you.

1 Like
10

Thanks Kunal, I have the addon installed and the token added. However, where can I configure which JIRA project and user to update JIRA with? How do I can configure when to trigger an update to JIRA?

Thanks in advance.

11

Where can I configure which JIRA project and user to update JIRA with?

We use credentials of the user who enabled the JIRA integration. When the ticket is creation, you can select a project.

How do I can configure when to trigger an update to JIRA?

The current implementation only allows you to create issues manually.

Hope this helps.

1 Like
12

I have enabled the CircleCI integration with our JIRA cloud instance using JIRA Basic Authentication on my CircleCI project. I see the button to create a JIRA issue from my CircleCI build, the lists of projects and issue type dropdowns populate, I enter a issue summary and description but when I click “Create JIRA Issue” that button’s text turns to “Failed” and a story is not created.

Please advise.

13

Here is the error it throws:

Error: {“errorMessages”:[],“errors”:{“components”:“Component/s is required.”,“customfield_11800”:“Defect reported by is required.”,“customfield_11500”:“Defect found is required.”}} If we can help, contact us.

14

Hello @morganwalker,

If you’re still experiencing this issue could you please contact support@circleci.com to help get this issue resolved?

Best, Zak

15

Thanks for the Answer.:slight_smile: