Building failure due to unexpected payment issue

Community
1

Hi there,

Has anyone seen a build failure due to “This job has been blocked because your plan is past due. Please update payment method to continue building” error message? We have tried to use two different credit cards but both of them are giving us the same error.

Thanks,

B.

2

Please submit a support request for assistance with billing issues:

https://support.circleci.com/hc/en-us/requests/new

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