Unauthorized using CircleCI credentials for pulls from Docker Hub

Feedback & Bug Reports
1

In the last 20 minutes or so, all of our persist-checkout steps are failing:

Starting container cimg/base:2021.04
Warning: No authentication provided, using CircleCI credentials for pulls from Docker Hub.
  image cache not found on this host, downloading cimg/base:2021.04

Error response from daemon: Head "https://registry-1.docker.io/v2/cimg/base/manifests/2021.04": unauthorized: incorrect username or password

This reads to me like a problem on the CircleCI side of things, vs. anything we can fix.

2 Likes
2

Ah, the status page is now reporting this. CircleCI Status - Dockerhub Preventing Builds

3

This is happening again now and not on the circle status page!

Starting container cimg/openjdk:17.0.9-node
Warning: No authentication provided, using CircleCI credentials for pulls from Docker Hub.
  image cache not found on this host, downloading cimg/openjdk:17.0.9-node

Error response from daemon: Head "https://registry-1.docker.io/v2/cimg/openjdk/manifests/17.0.9-node": unauthorized: incorrect username or password
4

This failure is happening again. Can somebody take a look?

5

This is happening again. Why can’t i post anything?

7

Is this happening again?

3 Likes
8

I think so - we’ve just started getting this with cimg/python 3.10.4

We tried cimg/python 3.10.15 (new tag) and it works - so, something seems to be impacting the ability to resolve CircleCI docker images. It’s only been happening within the last hour or so.

9

We are experiencing this today

10
11

I just started getting this error on cimg/node:18.20.0

12

I get this error during “Spin up environment”:

Build-agent version 1.0.251946-b2a3f35d (2024-09-27T19:51:38+0000).
System information:
 Server Version: 24.0.9
 Storage Driver: overlay2
  Backing Filesystem: xfs
 Cgroup Driver: cgroupfs
 Cgroup Version: 1
 Kernel Version: 5.15.0-1057-aws
 Operating System: Ubuntu 20.04.6 LTS
 OSType: linux
 Architecture: x86_64

Starting container cimg/node:18.20.0
Warning: No authentication provided, using CircleCI credentials for pulls from Docker Hub.
  image cache not found on this host, downloading cimg/node:18.20.0

Error response from daemon: Head "https://registry-1.docker.io/v2/cimg/node/manifests/18.20.0": unauthorized: incorrect username or password
2 Likes
13

Happening here as well

2 Likes
14

Still seeing this here too, this is getting in the way of an urgent deployment but the circleci status page isn’t showing any outage.

2 Likes
16

Started happening again.

17

Seeing this too

18

Seeing it here too for cimg/ruby:3.1.2-browsers

19

DockerHub has confirmed to us that they are having another incident and are working on resolving it. We are in the process of reflecting this on our status page as well.

2 Likes
20

Unfortunately this is also happening to our builds. Thanks @sebastian-lerner

21

DockerHub registry marked as partial outage on their website as well: https://www.dockerstatus.com/

Update: DockerHub has declared an incident on their side Docker Systems Status Page

1 Like