Mysteries of Production Failure Contest

We’re getting ready for spooky season by thinking about all of the times production has gone down. Most of the time, we find out what happened and do our best to make sure it doesn’t break our service again. We have post-mortems and retrospectives and we high-five knowing we all learned something. But what about the times when we never find the cause?

We want to hear about times when production went down and you never found the cause. How did you restore service? What clues did you follow?

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Leave your story in the thread!