Israel based account is banned

Integrations and Accounts
1

Hi Everyone,

I’ve been using circle CI via bitbucket login for the last 3 years and eveything was ok,

suddenly today i was trying to log in and got message

Access restricted from your region .

So I can’t access all my jobs, and it’s a blocker for releasing builds for our production environment!!

I’m locating in Israel, and have been using bitbucket and circle ci only from this region.

Can someone from the support team assist with that ASAP?

Thanks!

2

Can you open a support ticket at support.circleci.com

3

I’ve already filled in this form

about a week ago! and got no response

4

Any updates??? i’m waiting already for 3 weeks!

5

@sebastian-lerner can you help with the issue ?

6

Sorry for the delay, yes. Can you send me the bitbucket usernames for the two users that need unblocking. sebastian@circleci.com or as a private message here in the community forum

7

Sent you an email to sebastian@circleci.com , thanks!