Build Error - Told to contact Support

We did some nifty git cherry-picking from a reflog on our local git repository and now our build will not run. The message we get is the following:

#!/bin/sh -eo pipefail
# Unexpected exception processing config
# Please contact support
# -------
# Warning: This configuration was auto-generated to show you the message above.
# Don't rerun this job. Rerunning will have no effect.
Exited with code 1

We are able to re-run older builds before this commit. I should mention that other machines as well as Github are able to handle this repository without issue.


I just started seeing this too. I did not change anything circle related

Same error since 20 minutes, with valid config file

Thanks for the replies… they increase my confidence that our git reflog and the timing of it is not a cause but merely a coincidence.

Circle has acknowledged the error now. Supposedly rolling out a fix already:

1 Like

Seems to be resolved for me now

Thanks, will subscribe to the status

We are still having the issue but good to know they’re working on it.

I see status says fixed but still seeing this issue.

Would those of you who are still experiencing this error please try pushing a fresh build? Reruns will continue to see the error.

If you push a fresh build, and still see this error, please do get in touch with us in support directly.

1 Like

We pushed a fresh build ourselves and are no longer experiencing the issue. Thanks for the quick resolution!

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