# We have detected an anomaly that violates the CircleCI Terms of Service

**URL:** <https://discuss.circleci.com/t/we-have-detected-an-anomaly-that-violates-the-circleci-terms-of-service/39137>\
**Category:** Build Environment\
**Created:** [February 14, 2021, 6:45pm UTC](https://discuss.circleci.com/t/we-have-detected-an-anomaly-that-violates-the-circleci-terms-of-service/39137 "2021-02-14T18:45:36Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![jiashenC](https://sea2.discourse-cdn.com/circleci/user_avatar/discuss.circleci.com/jiashenc/32/26723_2.png) [@jiashenC](https://discuss.circleci.com/u/jiashenC)\
**Post date:** [February 14, 2021, 6:45pm UTC](https://discuss.circleci.com/t/we-have-detected-an-anomaly-that-violates-the-circleci-terms-of-service/39137/1 "2021-02-14T18:45:36Z")

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Our build is stopped due to violated terms of service. Need some help to bypass this issue ASAP.

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**Author:** ![bytesguy](https://avatars.discourse-cdn.com/v4/letter/b/0ea827/32.png) [@bytesguy](https://discuss.circleci.com/u/bytesguy)\
**Post date:** [February 15, 2021, 11:54am UTC](https://discuss.circleci.com/t/we-have-detected-an-anomaly-that-violates-the-circleci-terms-of-service/39137/2 "2021-02-15T11:54:32Z")

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Hi, please reach out to CircleCI support for account based issues.

When opening a ticket, please provide a link to the affected build.

You can create a ticket by visiting the support centre at the link below:

[https://support.circleci.com/hc/en-us](https://support.circleci.com/hc/en-us)

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**Author:** ![system](https://global.discourse-cdn.com/circleci/original/3X/5/1/511608acda8e85906e15909b57bd0a46c1dbe291.png) [@system](https://discuss.circleci.com/u/system)\
**Post date:** [February 25, 2021, 11:54am UTC](https://discuss.circleci.com/t/we-have-detected-an-anomaly-that-violates-the-circleci-terms-of-service/39137/3 "2021-02-25T11:54:50Z")

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Closed on February 25, 2021, 11:54am UTC

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