# We have detected an anomaly that violates the \[CircleCI Terms of Service\]

**URL:** <https://discuss.circleci.com/t/we-have-detected-an-anomaly-that-violates-the-circleci-terms-of-service/37878>\
**Category:** Build Environment\
**Created:** [October 22, 2020, 11:55pm UTC](https://discuss.circleci.com/t/we-have-detected-an-anomaly-that-violates-the-circleci-terms-of-service/37878 "2020-10-22T23:55:15Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![m2f](https://avatars.discourse-cdn.com/v4/letter/m/fbc32d/32.png) [@m2f](https://discuss.circleci.com/u/m2f)\
**Post date:** [October 22, 2020, 11:55pm UTC](https://discuss.circleci.com/t/we-have-detected-an-anomaly-that-violates-the-circleci-terms-of-service/37878/1 "2020-10-22T23:55:15Z")

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I am getting this error. It doesn’t give any further message. Not sure why. Did anyone saw a similar issue?  
I am using bitbucket.

- We have detected an anomaly that violates the [CircleCI Terms of Service](https://circleci.com/terms-of-service/).
- We did not test this push because the project has been suspended. Please [contact us](https://support.circleci.com/hc/en-us) if you think this is a mistake.

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**Author:** ![angelisa](https://sea2.discourse-cdn.com/circleci/user_avatar/discuss.circleci.com/angelisa/32/22776_2.png) [@angelisa](https://discuss.circleci.com/u/angelisa)\
**Post date:** [October 23, 2020, 12:08am UTC](https://discuss.circleci.com/t/we-have-detected-an-anomaly-that-violates-the-circleci-terms-of-service/37878/2 "2020-10-23T00:08:41Z")

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Hi @m2f welcome to the CircleCI community! This error message occurs when your account is flagged as part of our compliance with U.S. export control laws and sanctions, you can read more here:

[CircleCI Terms of Service Violation: Sanctioned Country](https://support.circleci.com/hc/en-us/articles/360043679453-CircleCI-Terms-of-Service-Violation-Sanctioned-Country)

However, if you believe you were mistakenly flagged, as this can occur, please submit the appeal form linked in the article above and submit a ticket to [support@circleci.com](mailto:support@circleci.com) with your Bitbucket username so we can take a closer look. Hopefully we can get you building again soon!