# Unable to approve "type: approval" workflows

**URL:** <https://discuss.circleci.com/t/unable-to-approve-type-approval-workflows/50275>\
**Category:** Bug Reports\
**Created:** [January 22, 2024, 11:31pm UTC](https://discuss.circleci.com/t/unable-to-approve-type-approval-workflows/50275 "2024-01-22T23:31:00Z")\
**Posts on this page:** 11\
**Page:** 1

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**Author:** ![mgonesignal](https://avatars.discourse-cdn.com/v4/letter/m/db5fbb/32.png) [@mgonesignal](https://discuss.circleci.com/u/mgonesignal)\
**Post date:** [January 22, 2024, 11:31pm UTC](https://discuss.circleci.com/t/unable-to-approve-type-approval-workflows/50275/1 "2024-01-22T23:31:00Z")

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Approval steps in the CircleCI UI are not working in multiple repositories since sometime today.

Repro:

1. Click on approval step in the workflow view
2. Click “Approve” on the confirmation modal  
3a. Observe modal close, but approval remains in a “paused” state  
3b. Observe a 500 POST request in the network tab

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**Author:** ![LukeMedapp](https://sea2.discourse-cdn.com/circleci/user_avatar/discuss.circleci.com/lukemedapp/32/34793_2.png) [@LukeMedapp](https://discuss.circleci.com/u/LukeMedapp)\
**Post date:** [January 22, 2024, 11:38pm UTC](https://discuss.circleci.com/t/unable-to-approve-type-approval-workflows/50275/2 "2024-01-22T23:38:07Z")

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I’m also having problems with approval steps right now. I can’t even get the approve ‘thumbs up’ button to display, so my builds just remain paused forever.

Seems like there’s been an update to the platform as I notice some new animations and assets. Also seems to have broken some stuff.

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**Author:** ![chenyang](https://sea2.discourse-cdn.com/circleci/user_avatar/discuss.circleci.com/chenyang/32/29586_2.png) [@chenyang](https://discuss.circleci.com/u/chenyang)\
**Post date:** [January 22, 2024, 11:38pm UTC](https://discuss.circleci.com/t/unable-to-approve-type-approval-workflows/50275/3 "2024-01-22T23:38:53Z")

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I have the same issue as well.

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**Author:** ![agranado2k](https://sea2.discourse-cdn.com/circleci/user_avatar/discuss.circleci.com/agranado2k/32/34796_2.png) [@agranado2k](https://discuss.circleci.com/u/agranado2k)\
**Post date:** [January 22, 2024, 11:39pm UTC](https://discuss.circleci.com/t/unable-to-approve-type-approval-workflows/50275/4 "2024-01-22T23:39:51Z")

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Also I’m having the same problem.

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**Author:** ![philwhln](https://sea2.discourse-cdn.com/circleci/user_avatar/discuss.circleci.com/philwhln/32/18364_2.png) [@philwhln](https://discuss.circleci.com/u/philwhln)\
**Post date:** [January 22, 2024, 11:45pm UTC](https://discuss.circleci.com/t/unable-to-approve-type-approval-workflows/50275/5 "2024-01-22T23:45:34Z")

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Same issue

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**Author:** ![akf](https://sea2.discourse-cdn.com/circleci/user_avatar/discuss.circleci.com/akf/32/34735_2.png) [@akf](https://discuss.circleci.com/u/akf)\
**Post date:** [January 22, 2024, 11:50pm UTC](https://discuss.circleci.com/t/unable-to-approve-type-approval-workflows/50275/6 "2024-01-22T23:50:17Z")

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I’m having this problem too – just a minus sign icon by the approval task and no way to approve it. After maybe 15 minutes, my most recent approval task changed to “Failed.”

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**Author:** ![Entroper](https://sea2.discourse-cdn.com/circleci/user_avatar/discuss.circleci.com/entroper/32/16535_2.png) [@Entroper](https://discuss.circleci.com/u/Entroper)\
**Post date:** [January 22, 2024, 11:50pm UTC](https://discuss.circleci.com/t/unable-to-approve-type-approval-workflows/50275/7 "2024-01-22T23:50:57Z")

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I’m not even able to click the hold button. About an hour ago, another developer was able to click approve, but the job just shows as failed.

 ![image](https://global.discourse-cdn.com/circleci/original/3X/e/9/e97e66d91001b799cf744ab4de27e2b77468b5fe.png)

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**Author:** ![akf](https://sea2.discourse-cdn.com/circleci/user_avatar/discuss.circleci.com/akf/32/34735_2.png) [@akf](https://discuss.circleci.com/u/akf)\
**Post date:** [January 22, 2024, 11:57pm UTC](https://discuss.circleci.com/t/unable-to-approve-type-approval-workflows/50275/8 "2024-01-22T23:57:33Z")

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Oh, it just came back? And I see “Incident identified”: [https://status.circleci.com/](https://status.circleci.com/)

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**Author:** ![Entroper](https://sea2.discourse-cdn.com/circleci/user_avatar/discuss.circleci.com/entroper/32/16535_2.png) [@Entroper](https://discuss.circleci.com/u/Entroper)\
**Post date:** [January 22, 2024, 11:58pm UTC](https://discuss.circleci.com/t/unable-to-approve-type-approval-workflows/50275/9 "2024-01-22T23:58:21Z")

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Confirmed, it started working for me just a minute ago.

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**Author:** ![mf-dkraus](https://sea2.discourse-cdn.com/circleci/user_avatar/discuss.circleci.com/mf-dkraus/32/34802_2.png) [@mf-dkraus](https://discuss.circleci.com/u/mf-dkraus)\
**Post date:** [January 22, 2024, 11:59pm UTC](https://discuss.circleci.com/t/unable-to-approve-type-approval-workflows/50275/10 "2024-01-22T23:59:24Z")

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I’m able to “approve” now too.

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**Author:** ![system](https://global.discourse-cdn.com/circleci/original/3X/5/1/511608acda8e85906e15909b57bd0a46c1dbe291.png) [@system](https://discuss.circleci.com/u/system)\
**Post date:** [February 14, 2024, 6:28pm UTC](https://discuss.circleci.com/t/unable-to-approve-type-approval-workflows/50275/11 "2024-02-14T18:28:40Z")

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Closed on February 14, 2024, 6:28pm UTC

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