"Oranization not found" error


#1

Hello. We are trying to update the pricing plan for our organization but each time we go to the “Plan Pricing” tab of Account Settings, click on our organization named “Petrofeed” it gives us the error message “Error: Organization not found. Are you an admin? If we can help, contact us.”

I am an admin, so like the message requested I am contacting you! We recently changed the name of our organization to “Tether” so could that be the issue?


#2

Any movement on this? I’m having the same issue.


#3