Jira hook not pulling list of available projects

I am trying to create a new ticket from the build interface, but it can never seem to pull a list of Projects from Jira. It just spins forever. Until I cancel the request and close the dialog. I have removed and reconfigured the hook several times. My account has all access it should. Help!

I’m having the same problem with JIRA Basic Authentication. Is there any documentation for this? What is the “JIRA base hostname” format?

Hi,

We don’t have docs for this currently, but I’m finding out about it and will get something added and post back here.

Thank you,
Michelle