# How to get email PDF invoices back?

**URL:** <https://discuss.circleci.com/t/how-to-get-email-pdf-invoices-back/54894>\
**Category:** Bug Reports\
**Tags:** billing\
**Created:** [September 25, 2026, 10:19am UTC](https://discuss.circleci.com/t/how-to-get-email-pdf-invoices-back/54894 "2026-09-25T10:19:47Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![oliviertassinari](https://sea2.discourse-cdn.com/circleci/user_avatar/discuss.circleci.com/oliviertassinari/32/16300_2.png) [@oliviertassinari](https://discuss.circleci.com/u/oliviertassinari)\
**Post date:** [September 25, 2026, 10:19am UTC](https://discuss.circleci.com/t/how-to-get-email-pdf-invoices-back/54894/1 "2026-09-25T10:19:47Z")

</div>

This request is similar to [How to get invoices back?](https://discuss.circleci.com/t/how-to-get-invoices-back/52133) . In 2024, CircleCI moved from Maxio/Chargify to Stripe Billing; during that transition, there may have been issues with PDF attachments.

Fast forward to today, 2026, we got an email that, if implemented, would be two important regressions:

_1 “Statements will be accessible via a secure link — **rather than** receiving a PDF attachment”._  
Any serious organization automates invoice management; emails are sent to the company billing address and forwarded by an automation rule to their accounting system. The change to a secure link for invoices would break all those companies’ automation, or at least it would require using an LLM to control a browser bot to get the invoice, which is way more complex.  
Please **revert** ; invoices are not sensitive documents. Or at the very least, have an option to opt out. On our side, this change has 0 value.

_2 “Billing emails now go to org admins — all billing notifications for your organization will be sent to your org admins (and not the **legacy “billing email”** ) going forward.”_  
It’s an industry standard to send invoices to the billing email that companies configure. Moving to admin and making this input legacy is a regression too.  
Please **revert**. On our side, this change has 0 value.

If you guys really want to spend focus/time on improving the billing, please solve [Allow Configurable Billing Admins | Feature Requests | CircleCI Ideas](https://ideas.circleci.com/cloud-feature-requests/p/allow-configurable-billing-admins) . We have only 2 GitHub org admins in our setup; we can’t have 5, but we need 5 people on our team to access CircleCI billing.