# How to enable JIRA integration

**URL:** <https://discuss.circleci.com/t/how-to-enable-jira-integration/9221>\
**Category:** Running Tests\
**Created:** [January 4, 2017, 5:22pm UTC](https://discuss.circleci.com/t/how-to-enable-jira-integration/9221 "2017-01-04T17:22:39Z")\
**Posts on this page:** 16\
**Page:** 1

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**Author:** ![andrewm-bridgit](https://avatars.discourse-cdn.com/v4/letter/a/ce7236/32.png) [@andrewm-bridgit](https://discuss.circleci.com/u/andrewm-bridgit)\
**Post date:** [January 4, 2017, 5:22pm UTC](https://discuss.circleci.com/t/how-to-enable-jira-integration/9221/1 "2017-01-04T17:22:39Z")

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I see that CircleCI says it has JIRA integration, but the Atlassian add-on page for CircleCI doesn’t provide a download and redirects back to the CircleCI integrations URL. Is JIRA integration actually available? If so, is there some documentation on how to enable it?

Thanks in advance.

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**Author:** ![KunalJain](https://sea2.discourse-cdn.com/circleci/user_avatar/discuss.circleci.com/kunaljain/32/2086_2.png) [@KunalJain](https://discuss.circleci.com/u/KunalJain)\
**Post date:** [January 6, 2017, 5:58pm UTC](https://discuss.circleci.com/t/how-to-enable-jira-integration/9221/2 "2017-01-06T17:58:11Z")

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The current JIRA integration is in beta. You can access JIRA integration by joining CircleCI’s beta program ([https://circleci.com/account/beta](https://circleci.com/account/beta)). Once you have joined the beta program, you can navigate to project settings and add your JIRA credentials ([https://circleci.com/](https://circleci.com/)(gh or bb)/(org-name)/(repo-name)/edit#jira-integration)

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**Author:** ![andrewm-bridgit](https://avatars.discourse-cdn.com/v4/letter/a/ce7236/32.png) [@andrewm-bridgit](https://discuss.circleci.com/u/andrewm-bridgit)\
**Post date:** [January 6, 2017, 7:01pm UTC](https://discuss.circleci.com/t/how-to-enable-jira-integration/9221/3 "2017-01-06T19:01:05Z")

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Thanks Kunal. I have joined CircleCI’s beta program and I now have a “JIRA Integration” option in project settings (see attachment). However, I am having a two part issue. I am unable to add my JIRA credentials as you mentioned, I am asked to download the CircleCI JIRA add-on from the Atlassian Marketplace (see attachments) and I cannot find that addon. It brings me to the addon page, but there is no way to download it. Can you provide a download link or advise if I am doing something incorrect?

Thanks in advance.

![](https://global.discourse-cdn.com/circleci/original/3X/9/d/9d9c8afdbb4949217e3f647926563dc91ce53260.png)

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**Author:** ![andrewm-bridgit](https://avatars.discourse-cdn.com/v4/letter/a/ce7236/32.png) [@andrewm-bridgit](https://discuss.circleci.com/u/andrewm-bridgit)\
**Post date:** [January 6, 2017, 7:01pm UTC](https://discuss.circleci.com/t/how-to-enable-jira-integration/9221/4 "2017-01-06T19:01:38Z")

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![](https://global.discourse-cdn.com/circleci/original/3X/5/6/5655afef54f89b17d0891bde5918382920e964ac.png)

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**Author:** ![andrewm-bridgit](https://avatars.discourse-cdn.com/v4/letter/a/ce7236/32.png) [@andrewm-bridgit](https://discuss.circleci.com/u/andrewm-bridgit)\
**Post date:** [January 9, 2017, 9:21pm UTC](https://discuss.circleci.com/t/how-to-enable-jira-integration/9221/5 "2017-01-09T21:21:11Z")

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Hi Kunal, just curious if you are able to assist me in getting access to the download link for that addon?

Thanks in advance.

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**Author:** ![madorb](https://avatars.discourse-cdn.com/v4/letter/m/a87d85/32.png) [@madorb](https://discuss.circleci.com/u/madorb)\
**Post date:** [January 10, 2017, 8:59pm UTC](https://discuss.circleci.com/t/how-to-enable-jira-integration/9221/6 "2017-01-10T20:59:32Z")

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@KunalJain any update on this? There does not appear to be an install button on the Atlassian Marketplace link for circleci

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**Author:** ![KunalJain](https://sea2.discourse-cdn.com/circleci/user_avatar/discuss.circleci.com/kunaljain/32/2086_2.png) [@KunalJain](https://discuss.circleci.com/u/KunalJain)\
**Post date:** [January 10, 2017, 10:01pm UTC](https://discuss.circleci.com/t/how-to-enable-jira-integration/9221/7 "2017-01-10T22:01:42Z")

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Sorry for the confusion. We actually rolled out JIRA connect integration which requires Atlassian marketplace approval. We are currently waiting for our plugin to get approved. I will update this thread as soon as we hear back from Atlassian.

Thank you so much for your patience.

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**Author:** ![andrewm-bridgit](https://avatars.discourse-cdn.com/v4/letter/a/ce7236/32.png) [@andrewm-bridgit](https://discuss.circleci.com/u/andrewm-bridgit)\
**Post date:** [January 16, 2017, 5:20pm UTC](https://discuss.circleci.com/t/how-to-enable-jira-integration/9221/8 "2017-01-16T17:20:28Z")

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Thanks Kunal.

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**Author:** ![KunalJain](https://sea2.discourse-cdn.com/circleci/user_avatar/discuss.circleci.com/kunaljain/32/2086_2.png) [@KunalJain](https://discuss.circleci.com/u/KunalJain)\
**Post date:** [January 17, 2017, 4:25pm UTC](https://discuss.circleci.com/t/how-to-enable-jira-integration/9221/9 "2017-01-17T16:25:33Z")

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Thank you so much for your patience.

CircleCI JIRA integration was approved by Atlassian. You can now install it from ‘https://(your\_domain).atlassian.net/plugins/servlet/upm/marketplace/featured’ and paste the key under your project settings.

Please let me know if it works for you.

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**Author:** ![andrewm-bridgit](https://avatars.discourse-cdn.com/v4/letter/a/ce7236/32.png) [@andrewm-bridgit](https://discuss.circleci.com/u/andrewm-bridgit)\
**Post date:** [January 17, 2017, 7:33pm UTC](https://discuss.circleci.com/t/how-to-enable-jira-integration/9221/10 "2017-01-17T19:33:19Z")

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Thanks Kunal, I have the addon installed and the token added. However, where can I configure which JIRA project and user to update JIRA with? How do I can configure when to trigger an update to JIRA?

Thanks in advance.

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**Author:** ![KunalJain](https://sea2.discourse-cdn.com/circleci/user_avatar/discuss.circleci.com/kunaljain/32/2086_2.png) [@KunalJain](https://discuss.circleci.com/u/KunalJain)\
**Post date:** [January 20, 2017, 11:22pm UTC](https://discuss.circleci.com/t/how-to-enable-jira-integration/9221/11 "2017-01-20T23:22:04Z")

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> Where can I configure which JIRA project and user to update JIRA with?

We use credentials of the user who enabled the JIRA integration. When the ticket is creation, you can select a project.

> How do I can configure when to trigger an update to JIRA?

The current implementation only allows you to create issues manually.

Hope this helps.

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**Author:** ![morganwalker](https://avatars.discourse-cdn.com/v4/letter/m/c67d28/32.png) [@morganwalker](https://discuss.circleci.com/u/morganwalker)\
**Post date:** [February 15, 2017, 4:53pm UTC](https://discuss.circleci.com/t/how-to-enable-jira-integration/9221/12 "2017-02-15T16:53:15Z")

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I have enabled the CircleCI integration with our JIRA cloud instance using JIRA Basic Authentication on my CircleCI project. I see the button to create a JIRA issue from my CircleCI build, the lists of projects and issue type dropdowns populate, I enter a issue summary and description but when I click “Create JIRA Issue” that button’s text turns to “Failed” and a story is not created.

Please advise.

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**Author:** ![morganwalker](https://avatars.discourse-cdn.com/v4/letter/m/c67d28/32.png) [@morganwalker](https://discuss.circleci.com/u/morganwalker)\
**Post date:** [February 17, 2017, 2:41pm UTC](https://discuss.circleci.com/t/how-to-enable-jira-integration/9221/13 "2017-02-17T14:41:41Z")

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Here is the error it throws:

Error: {“errorMessages”:[],“errors”:{“components”:“Component/s is required.”,“customfield\_11800”:“Defect reported by is required.”,“customfield\_11500”:“Defect found is required.”}} If we can help, contact us.

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**Author:** ![zzak](https://sea2.discourse-cdn.com/circleci/user_avatar/discuss.circleci.com/zzak/32/4233_2.png) [@zzak](https://discuss.circleci.com/u/zzak)\
**Post date:** [March 1, 2017, 5:00pm UTC](https://discuss.circleci.com/t/how-to-enable-jira-integration/9221/14 "2017-03-01T17:00:08Z")

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Hello @morganwalker,

If you’re still experiencing this issue could you please contact [support@circleci.com](mailto:support@circleci.com) to help get this issue resolved?

Best, Zak

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**Author:** ![nicole](https://sea2.discourse-cdn.com/circleci/user_avatar/discuss.circleci.com/nicole/32/17093_2.png) [@nicole](https://discuss.circleci.com/u/nicole)\
**Post date:** [September 23, 2017, 6:14pm UTC](https://discuss.circleci.com/t/how-to-enable-jira-integration/9221/15 "2017-09-23T18:14:44Z")

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Thanks for the Answer.🙂

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**Author:** ![system](https://global.discourse-cdn.com/circleci/original/3X/5/1/511608acda8e85906e15909b57bd0a46c1dbe291.png) [@system](https://discuss.circleci.com/u/system)\
**Post date:** [June 18, 2018, 11:32am UTC](https://discuss.circleci.com/t/how-to-enable-jira-integration/9221/16 "2018-06-18T11:32:23Z")

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