# How do I purchase more credits?

**URL:** <https://discuss.circleci.com/t/how-do-i-purchase-more-credits/47350>\
**Category:** Documentation\
**Created:** [March 5, 2023, 11:12pm UTC](https://discuss.circleci.com/t/how-do-i-purchase-more-credits/47350 "2023-03-05T23:12:59Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![seanmorris](https://sea2.discourse-cdn.com/circleci/user_avatar/discuss.circleci.com/seanmorris/32/32538_2.png) [@seanmorris](https://discuss.circleci.com/u/seanmorris)\
**Post date:** [March 5, 2023, 11:12pm UTC](https://discuss.circleci.com/t/how-do-i-purchase-more-credits/47350/1 "2023-03-05T23:12:59Z")

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I ran out of credits on my ‘scale’ plan and can’t find anywhere to buy more. The documentations says they payment will be applied automatically but nothing has happened in nearly 24 hours.

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**Author:** ![rit1010](https://sea2.discourse-cdn.com/circleci/user_avatar/discuss.circleci.com/rit1010/32/34738_2.png) [@rit1010](https://discuss.circleci.com/u/rit1010)\
**Post date:** [March 6, 2023, 9:19am UTC](https://discuss.circleci.com/t/how-do-i-purchase-more-credits/47350/2 "2023-03-06T09:19:47Z")

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I think you will need to contact your account manager or the direct support team. Support via the forums is more ad-hoc and can not directly resolve account issues.

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**Author:** ![emilycook](https://sea2.discourse-cdn.com/circleci/user_avatar/discuss.circleci.com/emilycook/32/31613_2.png) [@emilycook](https://discuss.circleci.com/u/emilycook)\
**Post date:** [March 6, 2023, 5:46pm UTC](https://discuss.circleci.com/t/how-do-i-purchase-more-credits/47350/3 "2023-03-06T17:46:52Z")

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Hey @seanmorris! We have an ongoing issue with one of our third-party vendors that might be affecting this for you. [Please see this post](https://discuss.circleci.com/t/billing-issue-for-some-customers/47188) for more information and the link to the support portal.