# Build status badge stuck as FAILED even when the build has passed multiple times

**URL:** <https://discuss.circleci.com/t/build-status-badge-stuck-as-failed-even-when-the-build-has-passed-multiple-times/29576>\
**Category:** Bug Reports\
**Created:** [April 5, 2019, 5:26pm UTC](https://discuss.circleci.com/t/build-status-badge-stuck-as-failed-even-when-the-build-has-passed-multiple-times/29576 "2019-04-05T17:26:13Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![danhnguyensada](https://sea2.discourse-cdn.com/circleci/user_avatar/discuss.circleci.com/danhnguyensada/32/21405_2.png) [@danhnguyensada](https://discuss.circleci.com/u/danhnguyensada)\
**Post date:** [April 5, 2019, 5:26pm UTC](https://discuss.circleci.com/t/build-status-badge-stuck-as-failed-even-when-the-build-has-passed-multiple-times/29576/1 "2019-04-05T17:26:13Z")

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Here is my build badge which is stuck as FAILED:

[![CircleCI](https://global.discourse-cdn.com/circleci/original/3X/7/1/7157530e0110d2e00794e9199db8e5949c880b99.svg)](https://circleci.com/gh/sadasystems/geo-atom-java-common/tree/master)

Please take a look. Thanks.

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**Author:** ![halfer](https://sea2.discourse-cdn.com/circleci/user_avatar/discuss.circleci.com/halfer/32/9083_2.png) [@halfer](https://discuss.circleci.com/u/halfer)\
**Post date:** [April 7, 2019, 1:58pm UTC](https://discuss.circleci.com/t/build-status-badge-stuck-as-failed-even-when-the-build-has-passed-multiple-times/29576/2 "2019-04-07T13:58:41Z")

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This appears to be a private repo, so most (volunteer/customer) readers here can’t see your CircleCI dashboard. It may be better to log a support ticket via `support@circleci.com`.

In general, when raising a support query, I recommend you supply more information that is on show here. Has the badge ever been in sync with the build status? When did you notice the problem? Does it always stick on failed, or has it ever stick on success incorrectly? etc.

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**Author:** ![drazisil](https://sea2.discourse-cdn.com/circleci/user_avatar/discuss.circleci.com/drazisil/32/24029_2.png) [@drazisil](https://discuss.circleci.com/u/drazisil)\
**Post date:** [April 8, 2019, 12:36pm UTC](https://discuss.circleci.com/t/build-status-badge-stuck-as-failed-even-when-the-build-has-passed-multiple-times/29576/4 "2019-04-08T12:36:51Z")

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Hi Danh. I’ve filed an internal bug report, but if you could [open a ticket](https://support.circleci.com/hc/en-us/requests/new) as Jon suggested, that would better help us to track it and provide updates.

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**Author:** ![danhnguyensada](https://sea2.discourse-cdn.com/circleci/user_avatar/discuss.circleci.com/danhnguyensada/32/21405_2.png) [@danhnguyensada](https://discuss.circleci.com/u/danhnguyensada)\
**Post date:** [April 11, 2019, 8:08pm UTC](https://discuss.circleci.com/t/build-status-badge-stuck-as-failed-even-when-the-build-has-passed-multiple-times/29576/5 "2019-04-11T20:08:03Z")

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Hi Joe,

I’ve just opened a ticket as you suggested. Thanks.

Danh

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**Author:** ![system](https://global.discourse-cdn.com/circleci/original/3X/5/1/511608acda8e85906e15909b57bd0a46c1dbe291.png) [@system](https://discuss.circleci.com/u/system)\
**Post date:** [April 21, 2019, 8:08pm UTC](https://discuss.circleci.com/t/build-status-badge-stuck-as-failed-even-when-the-build-has-passed-multiple-times/29576/6 "2019-04-21T20:08:04Z")

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