# Build Failure due to Terms of Service Violation

**URL:** <https://discuss.circleci.com/t/build-failure-due-to-terms-of-service-violation/35349>\
**Category:** Build Environment\
**Created:** [April 8, 2020, 11:35am UTC](https://discuss.circleci.com/t/build-failure-due-to-terms-of-service-violation/35349 "2020-04-08T11:35:23Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![prschmid](https://sea2.discourse-cdn.com/circleci/user_avatar/discuss.circleci.com/prschmid/32/24593_2.png) [@prschmid](https://discuss.circleci.com/u/prschmid)\
**Post date:** [April 8, 2020, 11:35am UTC](https://discuss.circleci.com/t/build-failure-due-to-terms-of-service-violation/35349/1 "2020-04-08T11:35:23Z")

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This morning it appears that our tests started failing due to the error message “We have detected an anomaly that violates the CircleCI Terms of Service.” with no other explanation on just one of our repos. It mentions to contact support, but when attempting to submit a support request, I get a 403. Has anyone had this issue before?

Thank you in advance for your help!

 ![Screen Shot 2020-04-08 at 7.04.44 AM](https://global.discourse-cdn.com/circleci/original/3X/4/7/47849f254ab4863af3c6f6bd79d4ddabe3814805.jpeg)

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**Author:** ![fernfernfern](https://sea2.discourse-cdn.com/circleci/user_avatar/discuss.circleci.com/fernfernfern/32/8596_2.png) [@fernfernfern](https://discuss.circleci.com/u/fernfernfern)\
**Post date:** [April 8, 2020, 12:00pm UTC](https://discuss.circleci.com/t/build-failure-due-to-terms-of-service-violation/35349/2 "2020-04-08T12:00:58Z")

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I’ll reach you through DM