# Approve not working on workflow **URL:** \ **Category:** Bug Reports\ **Created:** [February 7, 2018, 10:57am UTC](https://discuss.circleci.com/t/approve-not-working-on-workflow/19907 "2018-02-07T10:57:46Z")\ **Posts on this page:** 9\ **Page:** 1
**Author:** ![oilee80](https://sea2.discourse-cdn.com/circleci/user_avatar/discuss.circleci.com/oilee80/32/11571_2.png) [@oilee80](https://discuss.circleci.com/u/oilee80)\ **Post date:** [February 7, 2018, 10:57am UTC](https://discuss.circleci.com/t/approve-not-working-on-workflow/19907/1 "2018-02-07T10:57:46Z")
On the workflow for ([https://circleci.com/workflow-run/e10f9466-eed4-4321-ab93-59a551e74365](https://circleci.com/workflow-run/e10f9466-eed4-4321-ab93-59a551e74365)) I click the “On Hold” task and click “Approve”. The box disappears but the task is still On Hold ---
**Author:** ![KunalJain](https://sea2.discourse-cdn.com/circleci/user_avatar/discuss.circleci.com/kunaljain/32/2086_2.png) [@KunalJain](https://discuss.circleci.com/u/KunalJain)\ **Post date:** [February 7, 2018, 6:19pm UTC](https://discuss.circleci.com/t/approve-not-working-on-workflow/19907/2 "2018-02-07T18:19:51Z")
I was not able to reproduce this issue on our side. Are you still experiencing it? ---
**Author:** ![dehli](https://sea2.discourse-cdn.com/circleci/user_avatar/discuss.circleci.com/dehli/32/17761_2.png) [@dehli](https://discuss.circleci.com/u/dehli)\ **Post date:** [February 28, 2018, 4:57pm UTC](https://discuss.circleci.com/t/approve-not-working-on-workflow/19907/3 "2018-02-28T16:57:34Z")
Hi, I’m also experiencing this issue. When I click play, it stays as on hold. After refreshing, it looks like it’s successful but it never runs. There’s no time by the job, and it’s not clickable. ![56%20AM](https://global.discourse-cdn.com/circleci/original/3X/0/d/0dde89df9beea5dcaab3ddf7292a6663b16fb0f7.png) ![28%20AM](https://global.discourse-cdn.com/circleci/original/3X/7/0/7090b88e9d076c355dfabf087ab22dffb7931150.png) I tried again, and confirmed that the post to [https://circleci.com/query-api](https://circleci.com/query-api) was successful with the following payload (however the job still never started) when I approved the deploy-production job. ``` ["~#list", ["~$job/approve", ["^ ", "~:job/id", "~u00000000-0000-0000-0000-000000000000", "~:run/id", "~u00000000-0000-0000-0000-000000000000"]]] ``` ---
**Author:** ![dehli](https://sea2.discourse-cdn.com/circleci/user_avatar/discuss.circleci.com/dehli/32/17761_2.png) [@dehli](https://discuss.circleci.com/u/dehli)\ **Post date:** [March 7, 2018, 4:36pm UTC](https://discuss.circleci.com/t/approve-not-working-on-workflow/19907/4 "2018-03-07T16:36:20Z")
Still observing this bug. I tried clicking on deploy-production again after clicking it the first time and I get a 400 response code with the following message. Refreshing has the same behavior where it looks like the job completed, but it didn’t. `Job 'e587c455-1007-49c8-8646-6d882e952a10' is not running` ---
**Author:** ![surfjedi](https://sea2.discourse-cdn.com/circleci/user_avatar/discuss.circleci.com/surfjedi/32/10642_2.png) [@surfjedi](https://discuss.circleci.com/u/surfjedi)\ **Post date:** [March 27, 2018, 6:58pm UTC](https://discuss.circleci.com/t/approve-not-working-on-workflow/19907/5 "2018-03-27T18:58:34Z")
We are experiencing this also. Any updates? ---
**Author:** ![halfer](https://sea2.discourse-cdn.com/circleci/user_avatar/discuss.circleci.com/halfer/32/9083_2.png) [@halfer](https://discuss.circleci.com/u/halfer)\ **Post date:** [March 27, 2018, 8:42pm UTC](https://discuss.circleci.com/t/approve-not-working-on-workflow/19907/6 "2018-03-27T20:42:31Z")
> [@surfjedi](#): > > We are experiencing this also. Any updates? Probably not, unless someone produces an example that a Circle employee can dig into. The first post may be an example (it won’t load for me, the browser just hangs) but @KunalJain indicates that was not reproducible anyway. Could you perhaps provide something concrete that could be looked into? ---
**Author:** ![oilee80](https://sea2.discourse-cdn.com/circleci/user_avatar/discuss.circleci.com/oilee80/32/11571_2.png) [@oilee80](https://discuss.circleci.com/u/oilee80)\ **Post date:** [March 28, 2018, 2:58pm UTC](https://discuss.circleci.com/t/approve-not-working-on-workflow/19907/7 "2018-03-28T14:58:44Z")
Hey All, Sorry for not posting back on here but it appears to be that you can’t have a task associated with the approval step. The approval step has to be on it’s own the task that is needing approval needs to have a dependency on the approval step Hope this makes sense Lee ---
**Author:** ![surfjedi](https://sea2.discourse-cdn.com/circleci/user_avatar/discuss.circleci.com/surfjedi/32/10642_2.png) [@surfjedi](https://discuss.circleci.com/u/surfjedi)\ **Post date:** [April 19, 2018, 5:42pm UTC](https://discuss.circleci.com/t/approve-not-working-on-workflow/19907/8 "2018-04-19T17:42:26Z")
@oilee80 is there an example config file you could show? ---
**Author:** ![system](https://global.discourse-cdn.com/circleci/original/3X/5/1/511608acda8e85906e15909b57bd0a46c1dbe291.png) [@system](https://discuss.circleci.com/u/system)\ **Post date:** [July 18, 2018, 5:42pm UTC](https://discuss.circleci.com/t/approve-not-working-on-workflow/19907/9 "2018-07-18T17:42:27Z")
Closed on July 18, 2018, 5:42pm UTC This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.