# Access to 2xlarge resource\_class **URL:** \ **Category:** Build Environment\ **Created:** [January 5, 2023, 7:48pm UTC](https://discuss.circleci.com/t/access-to-2xlarge-resource-class/46557 "2023-01-05T19:48:35Z")\ **Posts on this page:** 5\ **Page:** 1
**Author:** ![justinpincar](https://sea2.discourse-cdn.com/circleci/user_avatar/discuss.circleci.com/justinpincar/32/31862_2.png) [@justinpincar](https://discuss.circleci.com/u/justinpincar)\ **Post date:** [January 5, 2023, 7:48pm UTC](https://discuss.circleci.com/t/access-to-2xlarge-resource-class/46557/1 "2023-01-05T19:48:35Z")
Hi, we would like to enable the 2xlarge resource\_class. In the docs it says to file a support ticket to request access, but when I did that I just got a useless automated response telling me to pay for a support plan. Can someone please enable this for our account? Billing email is [systems@achievable.me](mailto:systems@achievable.me) Thank you ---
**Author:** ![owenjoliver](https://sea2.discourse-cdn.com/circleci/user_avatar/discuss.circleci.com/owenjoliver/32/28293_2.png) [@owenjoliver](https://discuss.circleci.com/u/owenjoliver)\ **Post date:** [January 16, 2023, 4:48pm UTC](https://discuss.circleci.com/t/access-to-2xlarge-resource-class/46557/2 "2023-01-16T16:48:16Z")
Hello 2xlarge and 2xlarge+ are only available on an annual plan contract as shown on the following link. > **[Configuring CircleCI - CircleCI](https://circleci.com/docs/configuration-reference/#docker-execution-environment)** > > Reference for .circleci/config.yml If you would like to speak with our team about setting this up for your account I will be happy to pass this onto our team. Kind Regards Owen Oliver ---
**Author:** ![aarongrisez](https://sea2.discourse-cdn.com/circleci/user_avatar/discuss.circleci.com/aarongrisez/32/36569_2.png) [@aarongrisez](https://discuss.circleci.com/u/aarongrisez)\ **Post date:** [August 9, 2025, 1:04am UTC](https://discuss.circleci.com/t/access-to-2xlarge-resource-class/46557/3 "2025-08-09T01:04:33Z")
It seems that CircleCI billing has changed significantly since this thread was last active. I am only able to see 2 monthly plans (Performance, Scale), and an option to prepay for a set amount of credits. What are the current criteria for gaining access to 2xlarge and 2xlarge+ resource classes, particularly for Docker executors? I am on Performance, but seem to be unable to access them. The links above do not show any specific information about the type of billing needed, so there seems to be some disconnect between the documentation and the actual enforced access rules. ---
**Author:** ![sebastian-lerner](https://sea2.discourse-cdn.com/circleci/user_avatar/discuss.circleci.com/sebastian-lerner/32/27833_2.png) [@sebastian-lerner](https://discuss.circleci.com/u/sebastian-lerner)\ **Post date:** [August 11, 2025, 12:56pm UTC](https://discuss.circleci.com/t/access-to-2xlarge-resource-class/46557/4 "2025-08-11T12:56:26Z")
@aarongrisez sorry for the confusion, you can get access to those resource classes while on the Performance plan using the steps outlined here: [https://support.circleci.com/hc/en-us/articles/32857041501979-Advanced-Pre-paid-Billing-Premium-Features-Access](https://support.circleci.com/hc/en-us/articles/32857041501979-Advanced-Pre-paid-Billing-Premium-Features-Access) If you open a support ticket at [support.circleci.com](http://support.circleci.com) we can help you get access set up. ---
**Author:** ![mikebranski](https://sea2.discourse-cdn.com/circleci/user_avatar/discuss.circleci.com/mikebranski/32/36819_2.png) [@mikebranski](https://discuss.circleci.com/u/mikebranski)\ **Post date:** [November 26, 2025, 9:21pm UTC](https://discuss.circleci.com/t/access-to-2xlarge-resource-class/46557/5 "2025-11-26T21:21:16Z")
That support article link is broken. I see “You’re not authorized to access this page”.