# Access revoked from circle

**URL:** <https://discuss.circleci.com/t/access-revoked-from-circle/20980>\
**Category:** Bug Reports\
**Created:** [March 23, 2018, 6:07pm UTC](https://discuss.circleci.com/t/access-revoked-from-circle/20980 "2018-03-23T18:07:17Z")\
**Posts on this page:** 20\
**Page:** 1

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**Author:** ![jeisenberg](https://sea2.discourse-cdn.com/circleci/user_avatar/discuss.circleci.com/jeisenberg/32/18068_2.png) [@jeisenberg](https://discuss.circleci.com/u/jeisenberg)\
**Post date:** [March 23, 2018, 6:07pm UTC](https://discuss.circleci.com/t/access-revoked-from-circle/20980/1 "2018-03-23T18:07:17Z")

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Our entire organization had its accessed revoked from Circle CI abruptly today. Please help. We received this email

Hi Jack,

GitHub told us that you no longer have access to swell-investing/swell. We mirror GitHub’s permissions, so we’ve unfollowed you from the project on CircleCI. If you were the last follower on the project, then we may have stopped building!

This should only happen if you were removed as a collaborator on GitHub, but sometimes projects are erroneously revoked. If that’s the case, you just need to refollow the project from [https://circleci.com/gh/swell-investing/swell](https://circleci.com/gh/swell-investing/swell).

Please let us know if you think your access was removed erroneously. We’ll pass the info on to GitHub and improve our workarounds.

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**Author:** ![dylanlingelbach](https://sea2.discourse-cdn.com/circleci/user_avatar/discuss.circleci.com/dylanlingelbach/32/17088_2.png) [@dylanlingelbach](https://discuss.circleci.com/u/dylanlingelbach)\
**Post date:** [March 23, 2018, 6:08pm UTC](https://discuss.circleci.com/t/access-revoked-from-circle/20980/2 "2018-03-23T18:08:51Z")

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We are seeing the same issue

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**Author:** ![joekrill](https://sea2.discourse-cdn.com/circleci/user_avatar/discuss.circleci.com/joekrill/32/17549_2.png) [@joekrill](https://discuss.circleci.com/u/joekrill)\
**Post date:** [March 23, 2018, 6:09pm UTC](https://discuss.circleci.com/t/access-revoked-from-circle/20980/3 "2018-03-23T18:09:01Z")

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We’ve just experienced the same problem with all of our Circle projects.

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**Author:** ![jyboudreau](https://sea2.discourse-cdn.com/circleci/user_avatar/discuss.circleci.com/jyboudreau/32/282_2.png) [@jyboudreau](https://discuss.circleci.com/u/jyboudreau)\
**Post date:** [March 23, 2018, 6:09pm UTC](https://discuss.circleci.com/t/access-revoked-from-circle/20980/4 "2018-03-23T18:09:26Z")

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We’re experiencing the same problem.

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**Author:** ![Derander](https://sea2.discourse-cdn.com/circleci/user_avatar/discuss.circleci.com/derander/32/2441_2.png) [@Derander](https://discuss.circleci.com/u/Derander)\
**Post date:** [March 23, 2018, 6:09pm UTC](https://discuss.circleci.com/t/access-revoked-from-circle/20980/5 "2018-03-23T18:09:44Z")

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Same problem here.

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**Author:** ![mattboban](https://sea2.discourse-cdn.com/circleci/user_avatar/discuss.circleci.com/mattboban/32/10341_2.png) [@mattboban](https://discuss.circleci.com/u/mattboban)\
**Post date:** [March 23, 2018, 6:10pm UTC](https://discuss.circleci.com/t/access-revoked-from-circle/20980/6 "2018-03-23T18:10:12Z")

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Same here. Please provide an update.

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**Author:** ![dalefrancum-ncino](https://sea2.discourse-cdn.com/circleci/user_avatar/discuss.circleci.com/dalefrancum-ncino/32/9110_2.png) [@dalefrancum-ncino](https://discuss.circleci.com/u/dalefrancum-ncino)\
**Post date:** [March 23, 2018, 6:11pm UTC](https://discuss.circleci.com/t/access-revoked-from-circle/20980/7 "2018-03-23T18:11:08Z")

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Same here.

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**Author:** ![thiagosalvatore](https://sea2.discourse-cdn.com/circleci/user_avatar/discuss.circleci.com/thiagosalvatore/32/21983_2.png) [@thiagosalvatore](https://discuss.circleci.com/u/thiagosalvatore)\
**Post date:** [March 23, 2018, 6:11pm UTC](https://discuss.circleci.com/t/access-revoked-from-circle/20980/8 "2018-03-23T18:11:56Z")

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Same problem here.

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**Author:** ![covveadmin](https://avatars.discourse-cdn.com/v4/letter/c/7bcc69/32.png) [@covveadmin](https://discuss.circleci.com/u/covveadmin)\
**Post date:** [March 23, 2018, 6:12pm UTC](https://discuss.circleci.com/t/access-revoked-from-circle/20980/9 "2018-03-23T18:12:07Z")

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Same here. And timing couldn’t be worse!

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**Author:** ![jeffvarnam](https://sea2.discourse-cdn.com/circleci/user_avatar/discuss.circleci.com/jeffvarnam/32/9113_2.png) [@jeffvarnam](https://discuss.circleci.com/u/jeffvarnam)\
**Post date:** [March 23, 2018, 6:12pm UTC](https://discuss.circleci.com/t/access-revoked-from-circle/20980/10 "2018-03-23T18:12:44Z")

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Same here.

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**Author:** ![Kevmo92](https://sea2.discourse-cdn.com/circleci/user_avatar/discuss.circleci.com/kevmo92/32/11293_2.png) [@Kevmo92](https://discuss.circleci.com/u/Kevmo92)\
**Post date:** [March 23, 2018, 6:13pm UTC](https://discuss.circleci.com/t/access-revoked-from-circle/20980/11 "2018-03-23T18:13:39Z")

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Bump, CANT WORK!

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**Author:** ![morgan](https://sea2.discourse-cdn.com/circleci/user_avatar/discuss.circleci.com/morgan/32/18075_2.png) [@morgan](https://discuss.circleci.com/u/morgan)\
**Post date:** [March 23, 2018, 6:21pm UTC](https://discuss.circleci.com/t/access-revoked-from-circle/20980/12 "2018-03-23T18:21:54Z")

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Nearly all repos revoked here too.

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**Author:** ![robertavram](https://sea2.discourse-cdn.com/circleci/user_avatar/discuss.circleci.com/robertavram/32/8668_2.png) [@robertavram](https://discuss.circleci.com/u/robertavram)\
**Post date:** [March 23, 2018, 6:28pm UTC](https://discuss.circleci.com/t/access-revoked-from-circle/20980/13 "2018-03-23T18:28:40Z")

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Everything got revoked for us as well… wouldn’t want to have to go through setting everything up again… any resolutions?

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**Author:** ![KunalJain](https://sea2.discourse-cdn.com/circleci/user_avatar/discuss.circleci.com/kunaljain/32/2086_2.png) [@KunalJain](https://discuss.circleci.com/u/KunalJain)\
**Post date:** [March 23, 2018, 6:34pm UTC](https://discuss.circleci.com/t/access-revoked-from-circle/20980/14 "2018-03-23T18:34:50Z")

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We are currently investigating the issue. Thank you so much for your patience.

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**Author:** ![matthew-craig-ncino](https://sea2.discourse-cdn.com/circleci/user_avatar/discuss.circleci.com/matthew-craig-ncino/32/11432_2.png) [@matthew-craig-ncino](https://discuss.circleci.com/u/matthew-craig-ncino)\
**Post date:** [March 23, 2018, 6:36pm UTC](https://discuss.circleci.com/t/access-revoked-from-circle/20980/15 "2018-03-23T18:36:00Z")

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☹ I have the same problem. Cannot see projects on dashboard or get meaningful results from API about historical data for builds.  
#cantwork

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**Author:** ![KyleTryon](https://sea2.discourse-cdn.com/circleci/user_avatar/discuss.circleci.com/kyletryon/32/9977_2.png) [@KyleTryon](https://discuss.circleci.com/u/KyleTryon)\
**Post date:** [March 23, 2018, 7:42pm UTC](https://discuss.circleci.com/t/access-revoked-from-circle/20980/16 "2018-03-23T19:42:00Z")

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Hello everyone,

We apologize for the disruption in service. We are currently working to resolve the incident. More information and updates can be found here: [https://status.circleci.com/](https://status.circleci.com/)

We appreciate your patience.

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**Author:** ![jurijv](https://sea2.discourse-cdn.com/circleci/user_avatar/discuss.circleci.com/jurijv/32/14375_2.png) [@jurijv](https://discuss.circleci.com/u/jurijv)\
**Post date:** [March 23, 2018, 9:54pm UTC](https://discuss.circleci.com/t/access-revoked-from-circle/20980/17 "2018-03-23T21:54:31Z")

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@KyleTryon we’re still waiting for several of our projects to be restored. Do you know if following the manual process of removing and re-adding the integration on both GitHub and CircleCI (as described in the status update) will preserve the project history - builds, workflow executions, artifacts …? Or will we get a fresh project by doing this?

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**Author:** ![Derander](https://sea2.discourse-cdn.com/circleci/user_avatar/discuss.circleci.com/derander/32/2441_2.png) [@Derander](https://discuss.circleci.com/u/Derander)\
**Post date:** [March 23, 2018, 10:33pm UTC](https://discuss.circleci.com/t/access-revoked-from-circle/20980/18 "2018-03-23T22:33:16Z")

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Same question. Would appreciate advice. Don’t want to lose everything.

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**Author:** ![drazisil](https://sea2.discourse-cdn.com/circleci/user_avatar/discuss.circleci.com/drazisil/32/24029_2.png) [@drazisil](https://discuss.circleci.com/u/drazisil)\
**Post date:** [March 23, 2018, 11:39pm UTC](https://discuss.circleci.com/t/access-revoked-from-circle/20980/19 "2018-03-23T23:39:53Z")

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No data should be lost, but you may need to re-follow or re-add the projects to CircleCI.

While we are trying to do this automaticly for you, you can follow the directsions at [https://status.circleci.com/incidents/dsv8gn7gkq3z](https://status.circleci.com/incidents/dsv8gn7gkq3z) to be running sooner.

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<div class="post-metadata">

**Author:** ![jurijv](https://sea2.discourse-cdn.com/circleci/user_avatar/discuss.circleci.com/jurijv/32/14375_2.png) [@jurijv](https://discuss.circleci.com/u/jurijv)\
**Post date:** [March 24, 2018, 12:22am UTC](https://discuss.circleci.com/t/access-revoked-from-circle/20980/20 "2018-03-24T00:22:35Z")

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@drazisil thanks, confirming this worked.

I didn’t see the “stop building” button though, because I was not following the project. So the process was:

1. Remove all CircleCI webhooks and services from your GitHub repo settings.
2. Follow project on Circle CI through “Project settings”.
3. Tell the project to stop building on CircleCI through “Project settings”.
4. Add the project back on CircleCI.

[Next page](https://discuss.circleci.com/t/access-revoked-from-circle/20980.md?page=2)
